Indicator 8: Clinical Governance and Patient Experiences

Criteria	Standard	Evidence
8.1	The practice ensures there are clear clinical governance, leadership and equity responsibilities, and processes, reflective of disciplines within the practice team.	Clinical governance roles and responsibilities written into job descriptions. A designated champion for equity with role description. Clinical governance policy and procedure.
8.2	The practice ensures processes are in place to deliver the four core elements of clinical governance: patient engagement and participation clinical effectiveness quality improvement/patient safety an effective and engaged workforce.	Clinical governance meeting agendas and minutes. Clinical governance quality plan, including goals and quality activities. Practice population experience survey results demonstrate consumer engagement. Explain the methods used to obtain feedback from all groups in the patient population (including Māori and under-represented groups).

Criteria

Standard

Evidence

8.1

The practice ensures there are clear clinical governance, leadership and equity responsibilities, and processes, reflective of disciplines within the practice team.

Clinical governance roles and responsibilities written into job descriptions.
A designated champion for equity with role description.
Clinical governance policy and procedure.

8.2

The practice ensures processes are in place to deliver the four core elements of clinical governance:

patient engagement and participation
clinical effectiveness
quality improvement/patient safety
an effective and engaged workforce.

Clinical governance meeting agendas and minutes.
Clinical governance quality plan, including goals and quality activities.
Practice population experience survey results demonstrate consumer engagement.
Explain the methods used to obtain feedback from all groups in the patient population (including Māori and under-represented groups).

Our Services

Opening Hours

Monday to Friday: 8am to 6pm
Saturday, Sunday and Public Holidays: Closed

Contact Details

Phone 03 348 8989

Address
183 Riccarton Road, Riccarton Christchurch 8041
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Remedy Pharmacy Riccarton

107 Wainui Street, Riccarton
Phone: 03 925 9963
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Address: 401 Madras Street
Phone: 03 365 7777

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