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Other Languages at Doctors on Riccarton

Interpreters

At Doctors on Riccarton, we are committed to providing a service which helps us to better communicate with you. We understand that for many of our patients, English is not the first language, or for some patients, you may have a disability which can make communication more difficult.

While it is helpful that you have a relative or friend who can help interpret, it is not advisable. We can access the services of our staff or external services. If you do have special needs, please let us know so we can work together to help you.

Languages spoken in our Practice

We have team members who can speak:

  • Mandarin (普通话）
  • Cantonese （粤语）
  • Taishanese (Toisan) (台山话）
  • Korean (한국어)
  • Tagalog

Other Languages

We can access interpreters by phone. However, sometimes we need to wait for an available interpreter. If you need an interpreter to be with you the whole time, we can pre-arrange for an interpreter to come in. This can take a few days.

Alternatively, you can contact Interpreting NZ.

Chinese Information

Enrolment Information

Chinese – click Enrolling with General Practice – Chinese

The Patient Code of Rights

Maori (Te Reo Māori) – Click here

Samoan (Sāmoan) – Click here

Tongan – Click here

Chinese (简体中文) – Click here

Korean (한국어) – Click here

Tagalog – Click here

Hindi (हिन्दी) – Click here

Arabic (العربية) – Click here

Persian – Click here

For the Patient Code of Rights in other languages, click Health & Disability Commissioner website.

Our Services

Opening Hours

Monday to Friday: 8am to 6pm
Saturday, Sunday and Public Holidays: Closed

Contact Details

Phone 03 348 8989

Address
183 Riccarton Road, Riccarton Christchurch 8041
Find us on Google Maps →

Remedy Pharmacy Riccarton

107 Wainui Street, Riccarton
Phone: 03 925 9963
Visit website →

After Hours

Face to Face Appointments
24 Hour Surgery (no appointment needed)
Address: 401 Madras Street
Phone: 03 365 7777

Telehealth GP Appointments
Practice Plus
Click on Practice Plus Link

Telehealth Emergency Doctor Appointments
Emergency Consult
Click on Emergency Consult Link

When we are closed, our phones are diverted to Whakarongarau (formerly Homecare Medical), a nurse operated answering service. They can offer phone advice.  More information about their service is available on this link.

Click on After Hours Link for more information

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